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Payment & Shipping

Shopping Guide

Shopping Guide

Just like other web stores, all shopping at US-sports4world are handled online with a few exceptions. If you have selected the Kanji (Chinese character) Embroidery option for your custom-made glove, you will be receiving several e-mail communications from our staff. Otherwise, the following diagram shows the general shopping and payment procedures.

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Payment

PayPal

All payments to US-sports4world must be made by PayPal, whether it is for custom-made gloves or off-the-shelf items. PayPal accepts the following credit cards:

>> Visa, MasterCard, Discover, American Express

We do not accept other credit cards, money orders, postal money orders, checks or cash.
For more information on payment, read the PayPal site.

All prices in this site are in Japanese Yen (JPY). If your transaction involves a currency conversion, it will be completed at a retail foreign exchange rate determined by PayPal, which is adjusted regularly based on market conditions. The specific exchange rate that applies to your multiple currency transaction will be displayed at the time of the transaction. The current exchange rate can be found using PayPal's Currency Converter.*

* To use the Currency Converter, you must first log in to PayPal.

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Shipping

After we confirm your order, an Invoice e-mail for the total amount due (= purchase price + shipping cost) will be sent to you from PayPal. To ensure safe and reliable delivery, all items will be shipped by EMS (Express Mailing Service by Japan Post Service), the fastest international mail service available.

In case of damage or loss during EMS delivery, we have the following insurance programs: For items worth up to 20,000 JPY >> EMS will compensate for the actual loss. Applies to repaired gloves and spikes. For items worth more than 20,000 JPY >> The actual loss will be covered by the insurance policy held by US-sports4world.

Shipping Rates from Japan

Please refer to the following chart to get an idea of the shipping cost from Japan (JPY):

  Asia Oceania
North/Middle
America
Middle East
Europe Africa
South America
300g 900 1,200 1,500 1,700
500g 1,100 1,500 1,800 2,100
800g 1,520 2,040 2,400 3,120
1,000g 1,800 2,400 2,800 3,800
1,250g 2,100 2,800 3,250 4,600
1,500g 2,400 3,200 3,700 5,400
1,750g 2,700 3,600 4,150 6,200
2,000g 3,000 4,000 4,600 7,000
2,500g 3,500 4,700 5,400 8,500
3,000g 4,000 5,400 6,200 10,000
3,500g 4,550 6,100 7,000 11,500
4,000g 5,000 6,800 7,800 13,000

* Rates for parcels over 4,000g will be notified separately.
* 1lb = 453g
* One baseball glove weighs approximately 1,250g-1,500g, including the packaging for shipment.
* To convert your shipping rate to other currencies, please refer to PayPal's Currency Converter.
* The approximate days required for EMS delivery are: 7-10 days to countries in North America and Europe; 4-7 days to countries in Asia.
* You are responsible for all shipping costs to send your repair items to and from our shop. If the cost of repair exceeds $50.00USD, US-sports4world will pay the shipping to send you back your items.

Shipping Shedule

Custom-made Gloves

Custom-made gloves will be shipped whenever they are completed. (It normally takes 20 to 30 days to build).

Off-the-Shelf Items

Off-the-shelf items will shipped within 48 hours.

Delivery Days

All items will be shipped by EMS (Express Mailing Service by Japan Post Service). It normally takes 7 days to USA. The approximate days required for EMS delivery after any item is shipped out from our store will be up to EMS. We cannot control nor guarantee the delivery days. Please access the EMS Track & Trace service at the JP Post website to trace your item using the tracking number indicated in the e-mail sent to you.

EMS delivery information is available in countries in the following areas:
Asia, Oceania, Europe, Africa, North/ Middle America, South America, Middle East

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Taxes

You may be required to pay customs duties or other taxes once the items reaches your country/region. Unfortunately, US-sports4world cannot answer any questions you may have pertaining to customs and taxes. Please contact your local Customs office for details.

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Warranty

For items worth up to 20,000 JPY, EMS has an insurance program to compensate for actual loss in case of damage or loss during EMS delivery. For items worth more than 20,000 JPY, the actual loss will be covered by the insurance policy held by us-sports4world.

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More Questions?

Please read our FAQ for other questions. If you are still not sure, please Contact'US'.

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